Contact Us About Printing Many Files at Once

Write to [email protected]. One address covers the app, the Microsoft Store license and the guides published here.

A first reply can usually solve the problem when the message includes:

• the Windows version on the computer that prints (10 or 11);
• the printer model, and whether it is connected by USB or over the office network;
• what was in the queue: how many files, which formats (PDF, Word, Excel, images, emails) and roughly how large;
• what happened instead of the expected result, with the exact wording of any message, or the reason shown in the app's print report next to a skipped file.

Please do not attach confidential documents. A description of the file, or a harmless sample that shows the same problem, is enough.

Payments for the Microsoft Store version go through Microsoft, so billing and refund questions can also be handled from the order history in your Microsoft account.